Frequently Asked Questions
Looking for more information? Read some of the frequently asked questions below or please contact us as 1-800-661-2453.
Our goal is to offer you the best experience possible. Often a great trip can be spoiled by bad weather conditions. Wildlife watching opportunities are best at certain times of the season, etc. Unlike many competitors we have therefore decided to run trips only at the prime time of the year. We believe you deserve to be there when chances for the perfect trip are best!
Our maximum group size is 12 guests per group with two guides. This ratio is unparalleled in the adventure travel business and allows us to adjust the itinerary to your desires. We like to have a personal relationship with you and ensure your safety & enjoyment for the duration of the whole trip. Come as our guest and leave as a friend!
You can expect to be active for 4-8 hours a day depending on the tour that you have chosen. Every day, you will enjoy a great lunch and you will stop many times for photos or simply to take in the stunning views.
Our philosophy is not about riding the most Miles/Kilometer per day, which would do severe injustice to the landscapes we travel through. Breathtaking vistas will make you stop more often than on your usual training ride. Out here you want to ride with your head up! However, additional to the scheduled distances we offer optional hiking or cycling opportunities allowing you to explore far beyond the itinerary. Only your desire for adventure and activity sets the limits! If you are looking for more strenuous road cycling experiences check out our Great Canadian Mountain Traverse, Jasper Banff 500 and Tour de Mallorca trips.
On our cycling trips, your luggage will be transported to the next accommodation by our trip leaders. You only need to carry a snack, a jacket, a camera, and personal items desired for that day. For our hiking trip, we use the Lake Louise campground as our basecamp for the week, your luggage will stay at camp while you are out exploring during the day. Your guides will make daily recommendations on what to carry while hiking, canoeing, or rafting.
Our cycling trips are outfitted with a support van and a large trailer to ensure comfort and safety throughout your trip. Onboard are snacks and refreshments, first aid, your luggage, and a driver who is never far away, ready to offer a lift, congratulations, or words of encouragement. Our trailer is equipped with an onboard kitchen and BBQ where we prepare delicious lunches and a variety of refreshments. One guide will be cycling or hiking with the group, pointing out interesting things along the way, giving directions, and offering mechanical support. Our hiking guides will always make themselves available to offer the support you need to guarantee your satisfaction during your holiday. Whether you need medical attention, a photo taken of yourself, or a high five, they will never be far away, you can count on them.
Our cycling tours start with a great breakfast in our hotel to get you ready for a day of activity. During the ride, we provide everything you could want from water and sports drinks to fresh fruit and energy bars. At lunchtime, we stop in a scenic location and our guide/chef will prepare a gourmet outdoor lunch from fresh produce and other delicatessens. After a day filled with exercise, a well-deserved delicious dinner awaits you in a restaurant reflecting the flavor and ambiance of our destination. Here is an example of one of our freshly prepared gourmet lunches, lemongrass marinated chicken served with rice noodles, fresh vegetables, peanuts in an amazing setting.Our hiking tour has all the meals served and prep at camp for an authentic experience, you will be asked to help out in the preparation of certain meals at dinner time. Every morning, your guides will serve a warm or cold breakfast as well as set up a lunch spread for you to pack for your day’s adventure. Warm camp food will be served in the evenings, such as salmon cooked on cedar planked with mashed potatoes and vegetables. Followed by a sweet treat around the campfire where you will be reminiscing about the day.
On our cycling tours, you will be accommodated in the warmth and security of a selection of the area’s most charming hotels, lodges, and B&B’s. In each case, the properties have been selected because they reflect the tranquility and beauty of the region, they are ideally situated, or they have the intimacy of the resident proprietor we have befriended. All rates are based on double occupancy. You can always look forward to a comfortable bed and a warm shower at the end of the day, unless otherwise stated (i.e., some backcountry lodges).The first and last night of our hiking tour packages is spent in a Calgary hotel near the airport for convenience. Once in Lake Louise, we will provide you with a tent and sleeping pad for your week of camping. You will need to bring your own sleeping bag and pillow. We recommend using a sleeping bag rating of -7 Celsius since summer nights are typically cool in the Canadian Rockies. All rates are based on double occupancy. The campground is outfitted with bathrooms and warm showers for your comfort.
If you are traveling on your own and would not mind sharing your room or tent with another single traveler, we are more than happy to assist you in saving the single supplement fee and we will try to book you together with another guest (of the same gender). Almost half of our trip participants are individuals traveling alone. If you request single accommodations, or if a roommate – tentmate cannot be found, a single supplement fee applies.
Rocky Mountain Cycle Tours provides custom trips and itineraries to meet the specific needs of groups of seven or more. Accommodations, destinations, activities and meals can be designed according to the desires of your group. Pricing is determined by the number of participants, required support, level of accommodations and meals. This is an excellent option for families, groups of friends and business associates.
All you need to bring is your personal equipment. You will receive a detailed clothing and equipment recommendation with your pre-departure information package.
For carefree travel we recommend renting one of our hybrid Specialized Sirrus comp or Cannondale Quick 2 or if you prefer a road bike, we rent Specialized Roubaix and Ruby as well as Cannondale Synapse. Our rental fleet is turned over frequently so your rental bike will always feel current. If you bring your own saddle and/or clipless pedals, our rental bike feels almost like your own. If you wish to bring your own bike, our pre-departure package contains valuable information on the best ways to transport your bike to the start destination.
The winters in the Canadian Rockies are long. But summers, although short, are spectacular and are blessed with glorious bursts of heat. A typical day in the summer averages in the high 70’s (25C) while evenings cool off to the high 50’s (15C). Higher elevations may see frost in any summer month. Rain showers can occur at any time, but they are generally short and infrequent. In fact, by the time clouds have arrived over the Rockies, their moisture has been spread over the coastal mountains and the interior of British Columbia.
Western Canada and especially its National Parks boast an abundance of wildlife. Frequent sightings of elk, bighorn sheep and mountain goats are almost guaranteed. Black and grizzly bears are often seen in the parks munching on berries along the roadsides. Smaller animals like squirrels and chipmunks or ravens are most often seen, especially when you leave your snacks unprotected.
Valid identification in the form of a passport is required by Canadian Immigration when entering Canada. Citizens or permanent residents of the United States can cross the border usually without difficulty but will need to provide a valid passport. Visitors from countries other than the United States must have a valid passport and may require additional documentation such as visas. Check with the nearest Canadian Consulate or your travel agent well in advance of travel, if you are uncertain of entrance requirements.Covid-19, as of September 2021, all international travelers desiring to enter Canada will need to provide the following: Proof of full vaccinations (two doses) administered 14 days before arrival in order to avoid the 14 days mandatory quarantine for partially vaccinated and unvaccinated travelers. Travelers will also need to provide a PCR negative test result taken within 72hours from arrival in Canada. Travelers will also be mandated to register with the ArriveCan apps 72hours prior to entry into the country. If you have any questions please contact your travel agent or visit travel.gc.ca for more information.
Western Canada is an outdoor enthusiasts’ mecca with a lot of things to see and to explore. Many of our guests arrive early or stay a few more days to get a relaxed start or to wind down after the trip. If you are arriving early or staying on after the tour, there are many options available to you. We will be more than happy to assist you with further adventure travel and lodging arrangements.
Calgary International Airport (YYC) is the gateway to the Canadian Rockies and is located 90 miles (145 km) east of Banff. Transport from the airport to Banff is really well organised and there are several ways to get to Banff.
Due to the nature of our trips and small group sizes, space on our departures can be limited. Some trips are very popular and fill up quickly. To avoid disappointment, we encourage participants to book as early as possible. In order to confirm your space on any of these trips, we only require a $500 CAD deposit.
If you decide to cancel your trip, the following fees apply at the time we receive written notice of your cancellation: Until 61 days $200 CAD, 31 to 60 days 50% of trip cost, 0 to 30 days 100% of trip cost. We strongly recommend purchasing a cancellation insurance through your travel agent.
Yes! You can purchase a specific trip and give it as a gift, or you can purchase a Rocky Mountain Cycle Tours Gift Certificate which can be applied to any of our trips. Our tours make awesome gifts for many occasions – honeymoon, anniversary, birthday, graduation – or any other celebration.
Signing up is easy! Sign up on-line or call us toll-free at 1-800-661-BIKE(2453) and reserve a space with your credit card ($500 CAD deposit per person). Or you can mail the application with credit card details or a cheque. If you are signing up within 60 days of the trip’s departure, full payment is required. Upon receipt of deposit, we will send you our pre-departure package containing information about the destination, a suggested reading list, a recommended conditioning program, the exact meeting time and place, transportation available to the meeting place, accommodation information, a medical questionnaire and a liability release. The latter two should be returned to our office with the balance due 60 days prior to departure.